Bedside mannerism refers to how a healthcare provider handles their patient in an appropriate doctor-patient relationship within a healthcare practice. This relationship is extremely important and helps a patient to receive excellent-quality, effective healthcare from that particular facility.
Which Ethics are Included in Bedside Mannerism?
Bedside manners include numerous ethics and behaviors that make patients feel important, cared for, and comfortable. These manners include taking care of a patient, greeting them politely, guiding them in detail about their problem and its treatment procedure, asking them about their apprehensions, giving them assurance that their problem will be taken care of, not misleading them, giving them correct and complete information, attending to their needs promptly, and giving them importance as your patient.
Let’s take a closer look at some of the key elements of bedside manners.
Get to Know Your Patients
If you are a healthcare provider, you must get to know your patients more closely. When doctors take out time to really learn about their patient, the patient is more likely to feel important and cared for. Knowing your patients should be every doctor’s duty, as this educates them more about their patient’s illness and subsequently helps them find a suitable and effective solution.
Build a Connection with Your Patients
Establishing a rapport with your patient is an important part of bedside mannerism. You should begin the relationship with your introduction, followed by the patient’s introduction. While introducing yourself to your patient, make sure to shake their hand or nod politely, just to make them feel a little more respected. When you connect with your patient, you are able to gain a level of trust that encourages them to tell you the minor and major details of their illness, without any hesitation. Moreover, when patients feel connected to their doctors, they are able to understand their advice and recommendations more easily.
Ask Your Patients about their Apprehensions
Whenever you inform your patient about their illness and its possible treatments, you must ask them if they have any questions or worries related to this. Let them take out some time to process what you have told them, so that they are able to think of all the possible queries related to that condition.
Moreover, you could provide your patient with your clinic’s phone number or email address. This will allow them to contact you during office hours, just in case they face any difficulty at home.
Give the Patients Complete Information
Make sure to provide your patient with complete information related to their condition. This is so that they know every little detail associated with it. Moreover, you must tell them of all the side effects associated with this condition, as well as with its treatment procedure. You must never misguide your patient and you should never provide him with incomplete or misleading information that might confuse him or give him false hope regarding his problem.
Never Insult Your Patient
Often doctors become annoyed if their patient asks them questions regarding very simple issues, or if they ask about a certain problem repeatedly. While it is human nature to get annoyed easily, you must remember that you are a doctor and it is your duty to attend to your patient’s needs promptly. Let them ask as many questions as they want, and make sure to provide them with appropriate and satisfactory answers as well.
If you feel that you don’t have sufficient time to answer all his questions, then you could ask a capable intern or another doctor on that case to attend to that specific patient.
Avoid Using Too Much Jargon
While explaining the condition to your patient, try to avoid overusing medical-related jargon. You should remember that this doctor is not a healthcare practitioner; hence, he might not be aware of all the medical terms. If you use a complicated term, then explain its meaning to the patient in simple language. Be clear while you speak to this patient and do ask them if he failed to understand a certain term or issue correctly. Go through the entire procedure with them twice or thrice, in order to ensure that they understand it perfectly.
Show Photos Related to the Patient’s Illness
While describing your patient’s condition and cure to the patient themselves, you could use visual aids to help them get a better comprehension of their problem. Often people understand a certain thing better with the help of pictures than with words. You could also show him a video-related to this procedure so that they knows what he’ll be getting into.
Be Punctual and Professional
An important part of bedside manners is to be regular and on time. Make sure that you visit your patient on time every day, and don’t ever keep them waiting for long as this could annoy the patient. This will simply worsen the condition. Apart from doing all of this, you also need to look and act professionally. Make sure that you are dressed up according to the demands of your profession and are looking neat and tidy. Moreover, while attending your patient, avoid taking any calls so you are able to focus on them and only them, alone.
Make sure to practice all of these bedside manners while attending to your patients.